![]() ![]() After viewing the FedEx Return Manager Help, click to close the window to return to the FedEx Return Manager screen. ![]() The information displays in a popup window while the original FedEx Return Manager screen remains in the background. FedEx Return Manager User Guide displays when you click Help on the navigator bar.After viewing the online help, click to close the window to return to the FedEx Return Manager screen. The information displays in a window while the original FedEx Return Manager screen remains in the background. Online Help is available by clicking on any word on-screen that is underlined and highlighted.Each user should have a valid FedEx Login ID and Password.įedEx Return Manager has several online assistance features: You must have a valid FedEx Login ID and Password set up by your FedEx account representative. This account number is exclusively for FedEx Return Manager.įedEx Return Manager Login ID and Password This account number must be FedEx ® Ground enabled if you want to use FedEx Ground shipping with FedEx Return Manager. In addition to the system requirements, you must have a valid FedEx Account Number to use FedEx Return Manager. If this option is selected, the user will see two alerts every time they log on to use FedEx Return Manager. ![]() Show an alert before accepting a cookie should not be selected. If the client uses a firewall to access the Internet, there must be a secure proxy with an associated address and port. The response time of the FedEx Return Manager system depends on any of the following factors: (An ISDN or T1 line will greatly increase the speed of the system.) See the table below for the recommended browser settings for using FedEx Return Manager on the Internet. A secured Internet browser which supports SSL and Java (i.e., Netscape ® Navigator 4.0+ or Microsoft ® Internet Explorer 4.0+) Note:.A connection to the Internet through an Internet provider.To use FedEx Return Manager, you must have the following minimum hardware and software requirements: FedEx Return Manager automatically tracks all information about each shipment and integrates all of your merchandise return needs into one system. With FedEx Return Manager, you gain better control over the return of merchandise, while increasing service levels to your customers-all in an efficient and timely manner using the services of FedEx. Traditional return processes are inefficient, costly to maintain, involve long cycle times, and are difficult to track. With all shipping documents (FedEx ExpressTag, FedEx Ground Call Tag, and FedEx Online Label), all shipment information including a bar coded shipper reference number is transmitted electronically to appear on the label. Your customer can print out the label, affix it to the package and drop it off, schedule a pickup, or ship it with the regularly scheduled FedEx pickups. You can also choose to transmit the shipping label to your customer electronically via the Internet. When FedEx ExpressTag ® or FedEx Ground Call Tag within FedEx Return Manager is selected to obtain the appropriate shipping document, the FedEx driver provides the return shipping label and receipt for your customer. ![]() You can schedule a dispatch for a FedEx pickup at your customer's location for today or the next business day. Limits of Liability/Disclaimer of WarrantyįedEx Return Manager is an Internet application that connects you directly to the FedEx ® dispatch and tracking system.How to Change Your FedEx Login ID and Password.FedEx Return Manager Login ID and Password.To help you navigate through this section, click on the following links: ![]()
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